Payments & Refunds Policy

1. Overview

This policy is part of the Terms of Service. It explains how payments work on XXXscroll (https://xxxscroll.com, including Hentai Reels at https://xxxscroll.com/hentai). All prices are shown in US dollars (USD). Payments are made in cryptocurrency only. We do not accept cards or bank transfers, and we never ask for your card details.

2. Adding funds to your wallet

• You can add funds with the cryptocurrencies and networks the Site currently supports. These may include ETH, BTC, USDT, BNB, MATIC (Polygon) and SOL. The list on the Add funds screen is the one that applies at that moment, and we may change it.
• When you start a deposit, the Site gives you a quote: the amount of cryptocurrency to send, the network and the receiving address. The quote is valid for a limited time. Always send the exact amount, on the exact network, to the exact address shown.
• Your wallet is credited with the USD value we determine from the confirmed on-chain transaction, at the exchange rate of the quote or, if the quote has expired, at the rate when we verify the transaction.
• Confirmations. A deposit is credited once it has enough confirmations on its blockchain. Some deposits are confirmed instantly. Others go through offline verification and stay pending until they are checked. You can resume or check a pending deposit from your wallet.
• Your responsibility. Blockchain transactions cannot be reversed. We are not responsible for losses caused by:
• sending to the wrong address or on the wrong network;
• sending an unsupported token;
• sending less than the quoted amount;
• network fees;
• delays on the blockchain;
• mistakes in your own wallet software.
• Mis-sent deposits. Where it is technically possible and we can verify that the funds are yours, we may credit or return a mis-sent deposit, less any costs. We are not obliged to do so.
• Network fees are paid by you and are not credited to your wallet.
• We may refuse, hold or report deposits connected to stolen funds, sanctioned addresses, mixers or other illegal activity, as the law requires.

3. The wallet balance

• Your wallet balance is prepaid credit that can only be used on the Site where it was added, to unlock posts and subscribe to creators.
• It is not money, e-money, a deposit, a security or a cryptocurrency. It earns no interest. Except where the law requires otherwise, it cannot be:
• transferred to another user;
• withdrawn;
• exchanged for cash or crypto.
• If a payment you make with your wallet would take your balance below zero, it will not go through. The Site will offer to let you add funds.
• If the Site wrongly credits your wallet, we may correct the balance.

4. Unlocking paid posts

• Paid posts show a blurred still and, for videos, a short free preview before you pay.
• When you confirm Unlock, the price is deducted from your wallet. You get access to view that post on the Site for as long as it remains available. Unlocking is a one-time purchase and you are never charged twice for the same post.
• Your unlocked posts are listed under Unlocked and in your Purchases.
• If the creator deletes a post you unlocked, it disappears from their profile, the feed and search and can no longer be bought, but it stays in your Unlocked library and you can keep watching it. Subscribers who never unlocked it lose access to it.
• If the creator deleted it within 7 days of your unlock, you may instead claim a refund of the full price you paid from your Unlocked library. The Claim refund button and its deadline are shown on the post. You can claim until 7 days after your unlock; after that the button disappears and the purchase is final.
• A claimed refund goes back to your wallet straight away, and the post is removed from your library: you can't view it any more.
• If you don't claim, you simply keep the post.
• If we take a post down (for example for breaking our rules, after a report or for a legal reason), nobody can view it any more, including buyers. It stays listed in your Unlocked library as removed. If you unlocked it within the 7 days before it was taken down, the price is refunded to your wallet automatically, without a claim (see section 7).

5. Creator subscriptions

• When you confirm Subscribe, the creator's subscription price is deducted from your wallet. You get access to that creator's subscriber content for the subscription period shown at purchase, which is currently one month.
• The price you pay is locked at the time of purchase or renewal.
• Renewals. We will not take money from your wallet for a renewal without your confirmation, unless the renewal terms were clearly shown and accepted at purchase. If a renewal fails because your balance is too low, the subscription expires at the end of the period.
• Cancelling or letting a subscription expire stops future renewals. You keep access until the end of the period you paid for.

6. Premium membership

• Premium plans are bought directly in cryptocurrency on the Premium page. The available plan lengths may include 1, 3, 6 and 12 months. Benefits are those described on that page when you buy.
• Premium starts once your payment is confirmed. It ends at the end of the plan period and does not renew automatically.
• If your Premium payment is pending or was interrupted, you can resume or claim it from the Premium page using the details of your transaction.

7. Refunds

Because digital content is delivered immediately when you unlock or subscribe, and you agree to this when you confirm the purchase, all purchases are final. This applies to wallet deposits, unlocks, subscriptions and Premium. Where the law requires it, you acknowledge that you lose any statutory right to withdraw once delivery has begun.

We will, however, provide a refund to your wallet (or, for Premium, by the method we consider appropriate) when:

• the purchased content could not be accessed because of a technical fault on our side that we cannot fix within a reasonable time;
• you were charged twice for the same item, or charged the wrong amount because of our error;
• a post you unlocked was taken down by us within 7 days of your purchase. The price goes back to your wallet automatically, without a request, and the creator's earnings for that sale are reversed. Posts taken down later than that are not refunded;
• a post you unlocked was deleted by its creator within 7 days of your purchase and you claim the refund from your Unlocked library before 7 days have passed since your purchase. The full price goes back to your wallet and your access to the post ends. The refund is paid from the amount locked in the creator's account when they deleted the post, which we hold for this purpose until the claim period ends. Unclaimed refunds can't be claimed later, by request or otherwise;
• the content was materially misrepresented by its preview, caption or tags. Report it within 7 days of purchase and we will review it;
• a refund is required by law in your country.

The refund period for deleted and taken-down posts is currently 7 days. We may change it; the period that applies to a purchase is the one in effect when the post was deleted or taken down, and it is the one shown on the post in your Unlocked library.

To request any other refund, contact [email protected] with your username, the item and the date. We decide on refund requests in good faith and tell you the outcome. Refunds that have already been spent, or that come from abusing this policy, may be refused.

8. Fraud and abuse

We may cancel transactions, freeze or reverse wallet balances, reverse creator earnings and close accounts when we reasonably suspect any of the following:

• fraud or the use of stolen funds;
• money laundering;
• abuse of refunds;
• self-purchases or purchases between linked accounts;
• exploitation of errors or any other misuse.

Where the law requires, we will report this to the authorities.

9. Taxes

Prices may include or exclude taxes depending on where you are. Any taxes that apply are shown or explained before you pay where the law requires.

10. Contact

Payments and refunds: [email protected]